Return Policy

 

 

Refund

Initiate a return within 20 days of placing your order to receive a refund.

All refunds are subject to a $20 return fee. 

Original shipping costs will not be refunded. 


Store Credit

Initiate a return within 20 days of placing your order to receive a store credit.

No fees. No expiration. 

Original shipping costs will not be refunded.

 

All Returns Must Be:

Unworn

In the original packaging

In the same condition that you received it

 

Not Eligible For Return:

Custom Items

Sized Jewelry

Initial Items

 

Damaged Items & Repairs

Quality is extremely important to us. If your jewelry has a manufacturing defect, we would be happy to fix it for you. To initiate the repair process, please email us at hello@thelovery.co with your order information and a photo of the damage.