We Stand Behind Our Products 100%
We are proud to offer a lifetime warranty on all of our jewelry! The Lovery guarantees our jewelry to be free of manufacturing defects. Each piece is crafted by hand. Slight variations in each piece are to be expected.
Each warranty includes
- A certificate of authenticity detailing the specifics of your piece
- Complimentary sizing, prong tightening, re-polishing, rhodium, cleaning and all maintenance
- Replacements for any gemstone or diamond side-stones (does not include center stone)
Not included in the lifetime warranty
- Lost, stolen or abused jewelry
As we stand behind all our designs and our master jewelers, any third-party or outside jeweler altering your jewelry will void your warranty. The only exception to this is if you're purchasing outside of the United States and need a third-party jeweler to resize your ring.
In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our lifetime warranty, your jewelry can be mailed back to our office for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.
Have more specific questions about our warranty? Send us an email at firstname.lastname@example.org