Please allow up to 5 days for in-stock items to be shipped out.Please allow one to six weeks for pre-ordered products & products that are being restocked.
The Lovery offers insured shipping in the USA.
Email us at firstname.lastname@example.org for International Shipping quotes.
If you are experiencing a non-delivery, or your tracking information states that your package was delivered by the carrier but you have not received it, you must contact us within 5 days to file a claim.
We will assist you in working with the shipping carrier to complete the claims process. Please note: Claims can take up to 30 days to complete depending on the shipping carrier.
The Lovery does not hold or accept responsibility for packages that have been reported as delivered by the carrier, but that you have not received. We do not issue replacements, refunds or credits for packages that the carrier confirms as being delivered, but you have not received, unless we are able to collect the insurance funds.